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MGM Anand Shares MGM Group’s Strategy for AI in Hospitality


By 2026, AI is no longer a futuristic concept but a business reality, acting as an operational force multiplier that moves industries from reactive troubleshooting to proactive, data-driven execution


The global AI in hospitality market grew from $0.23 billion in 2025 to a projected $0.37 billion in 2026, with a staggering CAGR of 57.6%, driven by demand for smart hotels and cost optimization.

Surveys show near-universal uptake, with 98% of hotels using AI in 2026 primarily for operational efficiency (64%), energy management (54%), and revenue optimization (53%) while 78% of hotel chains have integrated solutions and 89% plan expansions.

MGM Anand believes, “While the global hospitality industry's rapid and seamless adoption of AI is undeniably impressive streamlining operations, personalizing guest experiences, and boosting efficiency India's timeless reputation for world-class hospitality hinges on the irreplaceable human element: genuine warmth, intuitive empathy, cultural nuance, and heartfelt connections that no algorithm can replicate.

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